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At Adamas Antique Jewellery we want you to be delighted every time you shop with us. Occasionally though, we understand that you may wish to return items. Our full returns policy is detailed below:

Items can be returned direct to Adamas Antique Jewellery within 14 days from the date of despatch.

Please include the original receipt.

Alternatively, you have 30 days from the date that your order was despatched for an exchange.

Adamas Antique Jewellery cannot accept returns of earrings. This is due to hygiene reasons and does not affect your statutory rights.

Once we have received the items you will then be given a refund or an exchange.

When returning items to us, the item(s) must be in its original condition and packaging, accompanied by the original receipt.

For your benefit and security in the event of a return we recommend that you send the goods back to Adamas Antique Jewellery by Royal Mail Special Delivery. This will ensure proof of delivery and insurance of the goods whilst they are in transit.

Misrepresentations

Unless otherwise stated, any sizing and colour assessments attributed to Diamonds and coloured Gemstones are necessarily determined without disturbing the integrity of the piece; therefore, assessments represent close approximations, due to limitations imposed by the mount.

We will not consider the opinion of any other 3rd party other than a qualified and experienced gemmologist / antique jewellery expert. Should you feel that your item has been misrepresented then please return the item within 14 days and we will pay for an independent assessment to be carried out.

If the item has been proven to be misrepresented you will get a full refund and your shipping refunded.

If you should experience problems with or have any queries about our returns procedure please contact a member of the Adamas Antique Jewellery Team on our helpline 0121 236 1333 (calls charged at national rate), Monday to Friday between 10am and 4.00pm or email info@adamasantiquefinejewellery.co.uk

   
 
     
Categories

Antique Rings
Antique Earrings
Antique Necklaces
Antique Bracelets
Antique Pendants
Antique Lockets
Antique Brooches
Contact Details

  info@adamasantiquefinejewellery.co.uk
  UK Sales Line 0121 236 1333
  Mobile: 078 1844 1954
3 Warstone Mews, Warstone Lane, Hockley, Birmingham, B18 6JB
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